Privacy policy

Privacy Policy

Last Updated: October 18, 2026

At GoBuy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our leather jackets, or contact our customer support team.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details and purchase history

Payment Information

Payments are processed through the payment methods available at checkout. We may receive payment status, transaction references, and related information necessary to process your order. Full payment card details are generally handled by the relevant payment provider rather than stored directly by GoBuy.

Technical Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data. Cookies and similar technologies may be used where applicable.

2. How We Use Your Information

GoBuy may use your personal information to:

  • Process and fulfill orders for leather jackets.

  • Arrange shipping and delivery throughout Brazil.

  • Send order confirmations, shipping updates, and delivery notifications.

  • Process returns, exchanges, cancellations, and refunds.

  • Respond to customer questions and support requests.

  • Prevent fraud, unauthorized transactions, and misuse of our website.

  • Improve our website, products, services, and shopping experience.

  • Comply with applicable legal, tax, accounting, and regulatory obligations.

  • Send promotional communications where permitted by law and subject to applicable preferences and consent requirements.

3. Sharing of Personal Information

GoBuy does not sell customers' personal information for money.

We may share relevant information with trusted third parties when necessary to operate our store, including:

  • Payment providers: To process payments, refunds, and fraud checks.

  • Shipping and delivery companies: To deliver orders to customers.

  • Website and hosting providers: To maintain and operate our online store.

  • Analytics and advertising providers: To understand website performance and measure advertising effectiveness, where applicable.

  • Professional advisers and authorities: When necessary to meet legal obligations or protect our legitimate rights.

These parties should receive only the information reasonably necessary for their relevant services, subject to applicable law and contractual safeguards.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the shopping cart functioning.

  • Remember customer preferences.

  • Understand website traffic and performance.

  • Improve website functionality.

  • Measure advertising effectiveness, where applicable.

You may be able to manage cookies through your browser settings and any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

5. Data Security

GoBuy takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Customers should contact us if they suspect unauthorized use of their personal information or account.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, handling returns and refunds, resolving disputes, maintaining business records, and meeting legal obligations.

When personal information is no longer required, we will take appropriate steps to delete it, anonymize it, or securely retain it where required by law.

7. Your Privacy Rights in Brazil

If you are located in Brazil, your personal information may be protected by Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD).

Subject to applicable law, you may have the right to:

  • Confirm whether we process your personal information.

  • Access your personal information.

  • Request correction of incomplete, inaccurate, or outdated information.

  • Request anonymization, blocking, or deletion of certain unnecessary or unlawfully processed information.

  • Request data portability where legally applicable.

  • Request information about the sharing of your personal information.

  • Withdraw consent where processing is based on consent.

  • Object to certain processing activities where permitted by law.

  • Request the review of certain decisions made solely through automated processing, as provided by applicable law.

To exercise your rights, contact us using the details provided below. We may need to verify your identity before fulfilling a request. Certain information may need to be retained to comply with legal obligations.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, or other external platforms. These services operate under their own privacy policies and practices.

GoBuy is not responsible for the privacy practices of third-party websites that we do not control. We encourage customers to review the applicable privacy policies before providing personal information to those services.

9. Children's Privacy

Our website is intended for general shoppers and is not specifically directed at children. We do not knowingly collect children's personal information in violation of applicable law.

If you believe that a child has provided personal information to us unlawfully, please contact us so we can review the matter and take appropriate action.

10. International Data Transfers

Some of our service providers may process or store personal information outside Brazil. Where international transfers occur, GoBuy will take the measures required by applicable data protection laws to ensure that such transfers are conducted lawfully and that appropriate safeguards are in place.

11. Marketing Communications

Where permitted by law, GoBuy may send customers promotional emails about products, offers, or store updates.

Customers may unsubscribe from promotional emails using the unsubscribe link provided in the message or by contacting us directly. Even after opting out, customers may continue to receive essential transactional communications, such as order confirmations, shipping notifications, and refund updates.

12. Changes to This Privacy Policy

GoBuy may update this Privacy Policy to reflect changes in our business practices, website functionality, service providers, or applicable laws.

Any updates will be published on this page along with the revised update date. We encourage customers to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need information about how your personal data is handled, please contact us:

Store Name: GoBuy
Email: gobuyshop01@gmail.com
Phone: +55 32 2206-0632
Address: Rua André Marques, Santa Maria, RS 97010-041, Brazil

We will review privacy-related requests and respond in accordance with applicable legal requirements.

Thank you for trusting GoBuy.