Contact Us

Contact Us

We're Here to Help

Welcome to GoBuy! We value our customers and are happy to assist with questions about our leather jackets, orders, shipping, returns, refunds, and general inquiries.

If you need assistance, please reach out using the contact information below. Our team will do its best to help you.

Store Information

Store Name: GoBuy

Product Category: Leather Jackets

Business Address:
Rua André Marques
Santa Maria, RS 97010-041
Brazil

Customer Support

Email: gobuyshop01@gmail.com

Phone: +55 32 2206-0632

Customer Support Hours: Please contact us by email or phone for assistance. Response times may vary.

Shipping and Delivery

GoBuy offers free standard shipping throughout Brazil.

  • Order Processing Time: 1–2 business days

  • Transit Time: 3–5 business days

  • Estimated Delivery Time: 4–7 business days

Delivery times are estimates and may vary depending on the destination and courier service.

Returns and Refunds

We offer a 30-day return policy and free return shipping on eligible returns within Brazil.

Approved refunds are generally processed within 5 business days. Additional time may be required for the funds to appear in your account, depending on your payment provider.

For return or refund assistance, email us with your order number and a brief description of your request.

Please review our Return and Refund Policy for full details and applicable conditions.

Order Assistance

For questions about an existing order, please include your order number in your email or have it available when calling. This helps us locate your purchase and assist you more efficiently.

You can contact us regarding:

  • Product information and sizing

  • Order status and delivery updates

  • Returns and exchanges

  • Refund requests

  • Damaged, defective, or incorrect products

  • General questions and feedback

Get in Touch

We appreciate your interest in GoBuy and are committed to providing clear information and helpful customer support.

Email: gobuyshop01@gmail.com
Phone: +55 32 2206-0632
Address: Rua André Marques, Santa Maria, RS 97010-041, Brazil

Thank you for shopping with GoBuy!