Contact Us

Welcome to GoBuy! We are here to help with questions about our leather jackets, orders, shipping, returns, refunds, and other customer service matters.

If you need assistance, please contact us using the details below.

Store Information

Store Name: GoBuy

Product Category: Leather Jackets

Business Address:
Rua André Marques
Santa Maria, RS 97010-041
Brazil

Customer Support

Email: gobuyshop01@gmail.com

Phone: +55 32 2206-0632

Customer Support Hours: Please contact us by email or phone for assistance.

Shipping Information

• Delivery Area: Brazil

• Standard Shipping: Free

• Order Processing Time: 1–2 business days

• Estimated Transit Time: 3–5 business days

• Estimated Total Delivery Time: 4–7 business days

Delivery times are estimates and may vary depending on the destination and courier service.

Returns and Refunds

GoBuy offers a 30-day return policy and free return shipping on eligible returns within Brazil.

Approved refunds are generally processed within 5 business days, although your payment provider may require additional time to display the funds.

For return or refund assistance, email gobuyshop01@gmail.com with your order number and a brief description of your request.

Please refer to our Return and Refund Policy for complete details.

Order Inquiries

For questions about an existing order, please include your order number in your message. This helps our team identify your purchase and assist you more efficiently.

We appreciate your interest in GoBuy and thank you for shopping with us.